Privacy policy

Privacy Policy

Effective Date: 4 July 2026

At Arvica, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect:

- Name

- Email address

- Phone number

- Billing and shipping address

- Payment information (processed securely through payment providers)

- Order history

- Device information, IP address, browser type, and usage data

- Communications you send to our customer support

2. How We Use Your Information

We use your information to:

- Process and fulfill orders

- Provide customer support

- Send order confirmations and shipping updates

- Improve our website and services

- Prevent fraud and unauthorized transactions

- Comply with legal obligations

- Send promotional emails (only where permitted or with your consent)

3. Cookies

Our website uses cookies and similar technologies to:

- Remember your preferences

- Improve website functionality

- Analyze website traffic

- Personalize your shopping experience

You can manage or disable cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party providers for:

- Payment processing

- Shipping and logistics

- Website analytics

- Marketing

- Customer support

These providers may access your information only as necessary to perform their services and are expected to protect your data.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to secure your data, no online transmission or storage system can be guaranteed to be completely secure.

6. Customer Rights

You may have the right to:

- Access your personal information

- Request correction of inaccurate information

- Request deletion where legally permitted

- Withdraw consent for marketing communications

- Contact us regarding your privacy concerns

7. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective once posted on this page.

9. Contact Us

For any privacy-related questions, contact us:

Store Name: Arvica 

Email: support@arvica.in

Business Address: Thane West, Thane, Mumbai Maharashtra